Privacy Policy

Overview

Anine® Agency is a brand and digital agency providing brand strategy, brand identity, website design, growth marketing and ongoing digital support to clients around the world. This policy applies to all information collected through our website, our contact and project inquiry forms, and any related communication you have with our team.

Information We Collect

We collect information in two ways: what you provide directly, and what is gathered automatically as you browse our website.

• Information you provide. When you fill out our contact or project inquiry form, we collect details such as your name, email address, phone number, business name, website, project requirements and budget range.
• Information collected automatically. Like most websites, we automatically collect certain technical data, including your IP address, browser type, device type, pages visited and time spent on our site, generally through cookies and analytics tools.
• Communication data. If you email us, message us or otherwise contact our team directly, we keep that correspondence so we can respond and keep track of our conversation.

How We Use It

We use the information we collect for the following purposes.

• To respond to inquiries submitted through our contact and project forms.
• To prepare proposals, quotes and project timelines for prospective clients.
• To deliver, manage and improve the services we provide to existing clients.
• To understand how visitors use our website so we can improve its design and content.
• To send occasional updates about the agency, provided you have not opted out.

How We Share It

We may share limited information with trusted third parties strictly to operate and improve our website and services.

• Service providers. Tools we use to manage submissions and store data, such as Google Sheets or similar backend services, which process form submissions on our behalf.
• Analytics providers. Tools such as Google Analytics that help us understand website traffic and behavior in aggregate form.
• Legal requirements. If required by law, regulation or a valid legal request, we may disclose information to the relevant authority.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences and understand how our site is used. You can control or disable cookies through your browser settings at any time. See our Cookie Policy for details.

Data Retention

We keep personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining business records, responding to future inquiries and complying with legal obligations. If you would like your information removed sooner, contact us using the details below.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal or contractual limits.
• Opt out of marketing communication from us at any time.
• Object to or restrict certain processing, where the law allows.

To exercise any of these rights, contact us using the details at the bottom of this page. See also our Data Transparency page.

International Transfers

We work with clients worldwide and use online tools that may store or process information in countries other than your own. Where we do this, we take reasonable steps to make sure your information is handled in line with this policy.

Security

We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with a revised date.

Contact Us

If you have questions about this policy or how your information is handled, contact our team and we will be glad to help.