How we work
A clear process,from first callto long-term growth.
Every Anine® Agency project follows the same six steps, so you always know what is happening, what we need from you and what comes next.
Six steps for every project.
We start by learning how your business works, who it serves and what you want to achieve. We review your brand, website, competitors and any past results.
What you get
- A short discovery call
- A clear summary of goals and scope
- A written proposal with timeline and fees
We turn what we learned into a clear direction: your position, audience, message and the plan for the work ahead.
What you get
- Strategy and positioning direction
- Creative direction for the project
- An agreed plan before design starts
We design your identity, website or campaign creative around the strategy, and refine it with you through the revision rounds in your proposal.
What you get
- Design concepts and presentations
- Revision rounds as agreed
- Your approval before build begins
We build the approved design, whether that is a website, store or campaign, and test it carefully across devices before anything goes live.
What you get
- A fully built, tested project
- Tracking and performance setup
- A review before launch
We launch carefully and check everything works as it should, then hand over the files and access you need once final payment is complete.
What you get
- A planned launch
- Final files and access
- A short handover walkthrough
After launch we can keep your digital presence reliable, current and growing through ongoing support, content and marketing.
What you get
- Maintenance and technical support
- Marketing and content, if you choose them
- One point of contact
What you can always expect.
- 01
A written proposal
Scope, deliverables, timeline and fees agreed before work begins.
- 02
One point of contact
You work directly with the team doing the work, with no layers in between.
- 03
Regular updates
Clear progress updates and a shared place for feedback and files.
- 04
Defined revisions
Revision rounds stated up front, so feedback is focused and efficient.
- 05
Your ownership
Final approved work is yours once the project is paid in full.
- 06
Honest advice
If something will not work or needs to change, we tell you early.
What we need from you.
Projects move fastest when we have the right inputs at the right time.
From you
- Your goals and what success looks like
- Brand assets, content and images, if you have them
- Access to your website, hosting or ad accounts where needed
- Feedback and approvals within the agreed timeframes
From us
- A clear plan and timeline from the start
- Honest, specific recommendations
- Work built to the standard we agreed
- Fast responses, typically within one business day
No surprises on time or cost.
Timelines depend on scope and how quickly feedback moves, and each one is agreed in your proposal. Fees, deposits and payment schedules are also stated up front. Read the details in our Payment Terms and Terms & Conditions.